Privacy Policy

Use of and any of our associated sites is subject to these terms & conditions. If you disagree with them please cease use immediately.

Who we are & how to contact us
Business Support on Demand ("we", "our" and "us"), whose registered office is at Suite 7, Sheffield Business Centre, Europa Court, Sheffield, S9 1XE, United Kingdom.  Our contact telephone number is:

Within the UK: 0800 612 7037
Outside the UK: +44 (0)800 612 7037

You can email us by clicking here

Our commitment
We try to ensure that the content and information on our sites is as accurate as possible but things do change and occasionally you may see errors or areas that require updating. If you do, please let us know by emailing us.

Your commitment
To use our sites, we need you to agree to these terms and conditions, and any additional terms and conditions which shall apply when using additional features and facilities.

When using our sites you agree:

  • That you will not to do anything that may damage, interfere with, disrupt access to, interrupt or in any way impair the functionality of any material available on any of our sites
  • That you are entirely responsible for the safe keeping of any passwords or login details given to you
  • Not to post, upload or otherwise distribute defamatory, offensive, obscene, indecent or unlawful or objectionable material or information or send chain letters, junk mail, 'spam' material or any other form of bulk communication to our sites or email addresses
  • Not to threaten, harass, stalk, abuse, disrupt or otherwise violate the rights of others, including individuals' privacy rights and not to make any unauthorised, false or fraudulent orders or purchases
  • Not to obtain or attempt to obtain unauthorised access to our sites or any private or member account areas within our sites
  • Not do, cause or permit anything to be done that may infringe, damage or interfere with any Introspective intellectual property rights or those of our associated companies, sites or third parties. Also, not to do anything that is otherwise unlawful or which may cause any liability for Introspective or any of our associated companies, sites or third parties
  • If you send any material or information by any method to Introspective or any of our associated companies, sites or third parties that is not expressly agreed by us as being confidential, you agree that we will be free to retain and republish this information and reuse it as we see fit

That you will give 30 days notice of cancellation of any service provided by Introspective and any outstanding invoices will be settled in full within the cancellation period.

Breach of these terms and conditions
If we consider that you have breached any of these terms and conditions or have otherwise demonstrated inappropriate conduct when using our sites we reserve the right to:

  • Warn you via e-mail or any other means that you have breached our terms and conditions and ask you to stop such conduct
  • Delete any material or content which you may have posted without notice to you
  • Discontinue your membership to any subscriptions, memberships or to any additional services offered through our sites without refund
  • Take measures (including terminating, suspending or restricting access) to prevent you from using our sites

If your conduct on or use of or any of our associated sites causes us or any of our associated companies loss, damage or other costs, you shall be responsible for reimbursing these costs.

If anything we do, or fail to do result in the loss or disruption of service then our maximum liability shall be limited to the term of disruption at the rate paid for that service.

Whilst we take every reasonable step to ensure a reliable service, we will not be held responsible for:

  • The security of our sites (which may be hosted on third party servers)
  • For any damage, loss of or corruption of any data, information or material or viruses that may infect your computer equipment or other property
  • breach of security by hackers

Business Support on Demand, our associated companies, sites or third parties are not responsible for any injury, loss, claim, damage, or any indirect, incidental or consequential damages of any kind (including but not limited to loss of profits or revenue, loss or corruption of data or information) which arises out of or is in any way connected with your use of or failure to use or any of our associated company sites or third party sites. This includes any information, products or services obtained through or any contract entered into via Business Support on Demand or any of our associated companies, sites or third parties.

From time to time we may need to update our sites and maintain the software and other equipment within them. During these times you may not be able to access our sites or, service to them may be temporarily disrupted during these periods.

Your legal rights
The use of our sites is subject to these terms and conditions which are subject to the laws of England and Wales. In addition, we reserve the right to bring proceedings to the Courts of the country of your location.

In some cases the laws of your location may apply to your online dealings with or our associated sites and you may have additional legal rights than those available under English law. We recommend that you should seek local law advice applicable to your locality.

Invoices are generated 3 days before the official due date. Payment must be made by the due date to avoid the suspension of your account. If paying by cheque, please allow 5 working days for the cheque to clear. If no payment is received, your account will be suspended 5 days after the official due date. If no attempt is made within the next 10 days to pay due invoice(s), we reserve the right to permanently terminate your account and format all data held. In total 15 days from the official due date will pass before we permanently terminate your account.

Links to other sites
Our sites may contain links to other websites, resources, advertisements or sponsorships either directly or through third parties.

If you decide to access other websites, then you will be leaving and our associated sites - that means that we won't be responsible or liable for the content, advertising or products and services or for any dealings that you may have or the consequences of such dealings, with the operators of those other sites. Should a dispute arise between you and any third party we will not be held responsible for any loss or damage incurred.

Intellectual property rights
All copyright, trademark rights, database rights, patent rights and any other intellectual property rights in text, graphics, audio, video or image files, content, software, data and information displayed on, or available from any of our sites belongs to Introspective and/or our associated companies. This includes the organisation and layout of the sites and the underlying software that's owned by us or our licensors and suppliers. You agree that all these materials are available for your personal use only, and you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any such materials without prior written permission from Business Support on Demand.

Changes to these terms and conditions
These terms and conditions may be amended, updated and/or modified at any time without notice. You acknowledge that it's your responsibility to check these terms and conditions on each site visit to keep up to date.

Privacy Policy
Business Support on Demand is committed to protecting the privacy of everyone who uses and its associated sites. Any information that we ask you to provide by which you can be identified, such as your name, address, email etc, is treated with the utmost care and in accordance with the provisions of the Data Protection Act 1998.

When using this website, some information is automatically recorded by way of cookies, assuming your browser permits. This information is used for statistical purposes only, and aids us to improve our services. None of the information stored automatically by any of our electronic services is personal information, and does not in any way reveal your identity to our services.

Membership Terms & Conditions
Completion of the online application signifies acceptance that Business Support on Demand and/or subsidiaries can contact the member using the telephone, fax or email details supplied.

Application for Membership
I/We hereby make application to Business Support on Demand.  I/We truly and correctly give above the details required by Business Support on Demand for the purpose of application. I/We agree to abide by Business Support on Demand’s terms and conditions and during membership to pay the appropriate minimum annual fee to Business Support on Demand, at the time required.

I/We hereby do undertake to contribute to the assets of the company, in the event of the same being wound up while I am/We are a member or within one year after ceasing to be a member, for payments of the debts and liabilities of the company and the costs, charges and expenses winding up, such amount as may be required up to, and not in the event exceeding, the sum of one pound (£1.00).

I/We hereby do agree that once we have resigned our membership that all stationery displaying the Business Support on Demand logo must be destroyed.

I, the undersigned, have completed this record to the best of my knowledge and ability and confirm that the information supplied is accurate at the date of completion. I understand and consent that the data supplied will be held on the Business Support on Demand’s computerised database and that the data may be provided to third parties who are sourcing suppliers or who may contact this company with offers.

In support of this application I/We understand that Business Support on Demand may request two references.

Product provided
By joining as a member of Business Support on Demand you are entitled to:

Free Health and Safety check, one to one business mentor, funding finder service, free 30 day SEO Trial and Business Support on Demand HR service. Details on how to access these services will be provided once payment for membership has been processed.

Right to Cancel / Refund Policy
Under the distance selling regulations you have the right to cancel your order for any service purchased on this website, for a full refund. Your cancellation rights expire 7 days from the date you can contact Business Support on Demand or after 7 days of your services being active. The distance selling regulations further specify when your cancellation rights expire.

After this time has passed a member may terminate their membership giving notice in writing to Business Support on Demand at least three months before the next membership fee becomes due. If no such notice is received the member will be liable for the ensuing year which shall be debt due to and legally recoverable by Business Support on Demand.

Delivery Policy
Once payment is processed, your membership and all its services are deemed as ‘active’.